I am a new NNA certified Loan Signing Agent proudly serving the Greater Southeast Houston/Galveston Bay Area. My background as a Home Health Physical Therapist Assistant has allowed me to develop the skills to deliver excellent customer service in a client’s home setting. Practices of scheduling appointments, appropriate and respectful communication with clients, maintaining accurate documentation, protecting client privacy, and adhering to company policy and legal and ethical standards have prepared me to serve a new set of clients in this industry.