I am NNA and LSS certified. I know the loan documents and can explain them to the borrower paying attention to the execution of the important details. I am accountable and understand the sense of urgency. I make it easy for all parties involved in the closing to do business with me, because I listen, anticipate and respond to their needs. My ethical standards are high and are a competitive advantage. I deliver superior customer experiences through my services and actions. Customers pay me to provide them with quality services that they can rely on.