Hello, my name is Fiana, and I am a highly DEPENDABLE Notary Public and Certified Signing Agent by the National Notary Association with a year of experience in loan signings, and with a Bachelor's Degree in Social Work and 7 years of experience as a Social Worker and Supervisor of a non-profit agency.
I value the work that I do, and I possess excellent interpersonal, and customer service skills. I believe that communication is the key to yours and my success. I am fluent in both English and Spanish languages and I am great at working with diverse populations. I am available 7 days a week, including holidays.
I service Placer County and all surrounding areas including Sacramento, El Dorado, Yolo, and Solano counties. DOCUMENTS RETURNED FOR SIGNINGS BEFORE 5:00PM WILL BE SENT THE SAME DAY FOR NEXT DAY DELIVERY.
I have a Dual Tray Laser Printer, which ensures that loan packages are printed clearly, in the correct paper size and in the same stacking order in which they were received.
I possess great organizational skills and a thorough understanding of loan documents and the loan/escrow process, which helps to ensure that the borrower is satisfied, preventing any post-signing phone calls from occurring. The signing party will understand exactly what they are signing as a result of my thorough overview of each of the documents in the packet. I review the documents before each signing appointment and utilize signing arrow stickers in order to facilitate and simplify the signing process for the borrower, and to ensure that a signature is NOT missed. I understand very well that missed initials, signatures, and incorrect notarization can lead to delays in the loan process, and therefore after the signing is complete, I perform a 10-15 minute thorough review of the signing and notarized documents to ensure completeness and accuracy before sending the documents to you. You can be certain that my packages will satisfy the criteria per your company’s instructions, and will be sent back to you complete, and in the correct order.
My friendly and professional demeanor and proper business attire paired with high class customer service helps your client to feel confident and secure about their transaction. I strive to excel at all the signings that are appointed to me, and therefore I am very responsive and readily available. I am a representation of you, and therefore my goal is to provide the best quality of services. I love my career, and I believe this is shown by the quality of my performance during my signings.