As my work history demonstrates, I am extremely dedicated and accomplished within all areas of the mortgage industry which includes processing, operations management, working both individually as well as within a team environment. I have been employed by only five companies in the past 23 years and have consistently met or exceeded goals and management expectations in all roles . As a leader, I am innovative and resourceful in the proactive identification and pursuit of all business development opportunities, resulting in significant increases in revenue generation, customer satisfaction and profitability on behalf of employers throughout my career. As a professional, I am committed to applying the highest level of attention to detail in the review and analysis of business and operational practices, successfully promoting organizational efficiency, process improvement and quality assurance at all possible junctures. I know that my broadly-applicable experience and accomplishments in all areas of the mortgage industry, customer service, and operations management.

Brentwood
Discovery Bay
Knightsen
Bethel Island
Antioch
Oakley
Pittsburg
Concord
Martinez
Walnut Creek
Pleasant Hill
Moraga
Alamo
San Ramon
Dublin
Livermore
Tracy
Mountain House