Through my Mark Wills LSS training, I've learned the importance of not missing signatures, initials, locking in rates and not missing deadlines. I also understand that if there is a mistake, it is my priority to correct the mistake at that very moment so that the client is able to get that rate locked in. I'm aware of the urgency of scan backs as well. So, if the time permits I will hand deliver the documents to the office. Please let me know if I can be of any assistance to you and your clients. Thank you for allowing me the opportunity to assist.