Skills
I am NNA Certified
• Over 20 years of Administrative/Notary and Customer Service experience
• Great communications and interpersonal skills with a focus on Customer Service
• Excellent time management skills with the ability to maintain an efficient office work flow.
• Type 50 WPM
• Proficient in all Windows Programs, Microsoft Word, Excel, Power Point and Outlook
• Possess strong problem-solving and resolution skills
• Extremely productive in handling high volume in an highly stressed environment
• Manage upset customers, conflicts and challenging situations
• Build rapport, listen, clarify and manage conversational flow Professionally

• Willing to work outside normal hours, including evenings and weekends.
• Able to stay calm, but react quickly in an emergency
• Can work in challenging environments
• Strong work ethic; self-starter; results orientated
• Maintain exemplary Public Relations and Confidentiality
• Knowledge of the Privacy Act of 1974