I am dedicated and committed to providing exceptional customer service having achieved a Doctorate of Higher Education with over 25 years of experience in the area of home loan process and mortgage loan procedures. I understand the real estate closing process and I am a good communicator with strong interpersonal customer service skills. My excellent problem-solving, computer knowledge and strong attention to detail will enable me to provide the confidential and reliable service required by Title and Mortgage Companies seeking high level closing percentages.