I am NNA Certified and Background Screened

United States Air Force
Mississippi
Michigan
Provided computer support to 200 in house clients regarding software applications failure
Handled multiple service calls related to new software installations while maintaining security integrity.
Assigned to Design and implement the awards and decorations of a special ceremony to honor sixteen troops returning from Iraq. Provided customers with technical assistance in setting up their printers, Print servers and answered other general questions.
PCs on the network included: Compaq, DEC, IBM and Toshiba. Provide DOS and Windows operating systems support. Support PC tools such as Norton Utilities.
Sustained, and managed data, information, and knowledge-sharing services in a fixed and expeditionary (deployed) environment. Updated data vocabularies and metadata catalog, enabling data to be accessed, tagged, and searched regardless of physical location, media, source, owner, or other defining characteristics. Managed databases for the storage, modification, and retrieval of information to produce reports, answer queries, and record transactions.

Army Tank-Automotive & Armament Command (TACOM) Warren, Michigan
Warren Michigan 48391

Served as equipment SME during Technical Manual (TM) Hands on Validation, Logistics Demonstration, and TM Verification for Work Packages (WPs) that make up the Chemical Biological Protective Shelter M8E1 maintainer level TM.
Reviewed and commented on numerous transitioning weapon system technical manuals. Providing guidance on maintenance procedures, as well as technical assistance on the development of proper troubleshooting work packages and strategies paying attention to detail.
Served as equipment and provisioning SME during CBPS M8E1 Maintenance Allocation Chart (MAC), TM, and Repair Parts and Special Tools List (RPSTL) crosswalk. Ensuring that all WPs had corresponding tasks listed on the MAC and all Source Maintenance Recoverability (SMR) codes present in the RPSTL matched the maintenance strategy.
Providing provisioning SME are you saying you are the SME or you provided the SME information? On the M26 System consisting for Phase I configurations.
Serving as mentor for new Interns, providing proper exposure and guidance to correct provisioning practices and TM development guidelines as well as strategies for material selection and tracking.