NNA Certified and Background Screened I took Mark Wills LSS class and have my certificate as well. Paying attention to detail and keeping customers happy is my strong suit. I have a background in sales and I am able to build strong relationships and have always maintained client satisfaction and retention. I have BA in Communications from Temple University and an MA in Spanish from LaSalle University. I live in Philadelphia and I am willing to work in the surrounding counties as well such as Bucks, Montgomery, Philadelphia, Chester, Delaware, Berks, Lehigh & Northampton Counties.