Over 20 years of customer service and supervisory experience working for the U.S. Army. Currently working as an independent Notary Public and Notary Signing Agent in the El Paso, Texas area. I am bilingual, fluent in Spanish, I can speak, read, write and translate. I am insured, bonded, and certified through the National Notary Association. Specifically trained to handle and work with mortgage lenders, title, escrow companies, as well as third-party vendors. I pride myself on providing quality and timely service. I enjoy interacting with clientele from all the diverse socio-cultural, educational, and ethnic backgrounds that we have in El Paso. I pride myself in customer satisfaction by facilitating the end-to-end closing process, collecting funds, and explaining the post-closing process to mortgagees while still performing duties properly, ethically, and within regulations. I comply with all privacy laws and ensure the proper disposal of non-processed paperwork with personal and financial data. I ensure that all lender requirements are met by conducting quality checks on loan documentation prior to submission in order to prevent delays in returning the loan packet back to the lender in a timely manner.