A thriving entrepreneur for over 17 years with a master’s in business administration. I am a Signing Agent who is highly skilled and accomplished Master Agent Channel / Operations Manager offering expertise in sales/marketing, client services, team leadership/training, finance, operations, payroll, strategic planning, human resources, data analysis, business development, case management, project management, procedural design, and problem-solving. Provide the capabilities to implement channel programs and policies, work with executive stakeholders to create models replicated down channels, oversee staff within multiple business lines, and ensure all channel managers are properly aligned with key partners in assigned regions. Implement sales selling cycles and methodology and create velocity by building pipelines and managing deal flow while monitoring key metrics. Administer governance and controls, perform audits, ensure regulatory compliance, provide, and support the organizational mission, and implement dynamic programs and projects. I believe in being detailed and providing the best customer service possible.