- Over 10 years of experience giving phenomenal customer service as a bank teller, personal banker, assistant branch manager, and branch manager in the financial service industry.
- Extensive experience in handling sensitive mortgage transactions where mistakes can cause substantial financial and relationship harm to everyone involved, from signer to real estate agent and everyone in between.
- Professionally prints quality documents on legal and letter size. Reads signing instructions and checks documents for missing pages, errors, and typos prior to appointments.
- Consistently communicates status updates and asks questions via phone, text, and email from transaction start to finish.
- Ensures signers fill out all forms completely and correctly, including statement of information, trust certification, and disbursement of proceeds.
- Checks documents four separate times for missed signatures, initials, dates, and stamps before dropping at FedEx or UPS.
- Scan-backs are done immediately after the appointment. Never misses FedEx or UPS cutoff times.
- If a mistake happens, it is handled as a #1 priority with no excuses.
- Thank you for taking the time to read my bio. I am excited to work with you!