PROFESSIONAL SUMMARY
Detail-oriented and highly skilled Signing Agent with extensive experience in real estate transactions and mortgage closings. As the Owner and Operator of Closing Management Services (CMS), I ensure seamless, error-free, and client-focused closings. Adept at bridging mortgage lenders and title companies with their most valuable asset – their clients – while maintaining strict compliance with industry regulations.

AREAS OF EXPERTISE
• Mortgage Lending & Title Transactions
• Real Estate Closing Procedures
• Loan Document Execution & Notarization
• Client Relationship Management
• Compliance with the Gramm-Leach-Bliley Act
• Organizational & Time Management Skills
• High-Pressure & Deadline-Driven Environments
• Confidential Document Handling & Security

PROFESSIONAL EXPERIENCE
Closing Management Services (CMS) Missouri [2011 – Present]
• Owner & Operator / Signing Agent / In-Person Acknowledgements
o Demonstrate exceptional knowledge of mortgage lending and title transactions, ensuring flawless execution of closing documents.
o Provide logistical and tactical support with flexible appointment scheduling to accommodate client needs.
o Maintain an impeccable track record of error-free work, ensuring compliance with regulatory standards.
o Thrive in high-pressure environments, ensuring efficiency, accuracy, and professionalism in every transaction.
o Develop and maintain long-term, rewarding business relationships with mortgage lenders, title companies, banks, and credit unions.
o Adhere to the Gramm-Leach-Bliley Act, ensuring confidential handling of sensitive client information.
o Consistently deliver outstanding customer satisfaction through clear communication and attention to detail.

SIGNING AGENT PROCESS & RESPONSIBILITIES
• Securely manage legal documents from national and local title companies, mortgage brokers, credit unions, banks, and lenders.
• Establish client contact to schedule convenient and efficient closing appointments.
• Ensure timely arrival and departure from all scheduled appointments.
• Verify and record proof of identity while obtaining necessary client signatures.
• Present closing documents with clarity and professionalism, ensuring full comprehension for signers.
• Collaborate with lenders and title representatives to address client inquiries promptly and effectively.
• Provide counter-notary services and affix notary seals as required for document certification.
• Deliver signed and notarized documents to the appropriate parties promptly and securely post-closing.

CERTIFICATIONS & LICENSES
• Certified Signing Agent
• Missouri State Notary Public
• Background-Screened & Certified
• TRID Certified
• Gramm-Leach Compliant

PROFESSIONAL AFFILIATIONS
• National Notary Association (NNA)
• American Association of Notaries