I have an extensive background in customer service and leadership expanding 30+ years in the airline and telecommunication industries and the federal government. In addition to being professional, friendly, detail-oriented, committed to a win-win and providing exceptional customer service, I also have an innate ability to authentically connect with people of diverse backgrounds. I am a lifelong learner holding a Master in Business Administration, Bachelor of Arts in Speech Communication, and the globally recognized Project Management Professional certification.

Please allow me to serve you and your borrowers!